FAQ
-
WHERE DO YOU SHIP FROM?
We ship from our partnered warehouses & factories located in US & China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.
-
HOW LONG WILL IT TAKE TO RECEIVE A TRACKING NUMBER?
It will take usually between 2-5 business days.
-
WHERE CAN I PLACE AN ORDER FROM?
You can place an order from any country, we ship Worldwide.
-
WHICH CURRENCY WILL I BE CHARGED IN?
We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.
-
WILL I RECEIVE A CONFIRMATION NUMBER WHEN I PLACE MY ORDER?
Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.
-
WHO CAN I CONTACT IF I HAVE A PROBLEM WITH MY ORDER?
All inquiries can be forwarded to support@charcoalcases.com
-
HOW CAN I PAY?
We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paypal
-
HOW LONG WILL IT TAKE FOR MY ITEMS TO ARRIVE?
It will usually take 7-20 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.
-
IS CHECKOUT ON THIS SITE SAFE AND SECURE?
You can be absolutely sure that all purchases here are safe and secure.
-
IF I ENTER MY EMAIL ADDRESS WILL YOU SELL MY INFORMATION?
We do not sell any customer information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.
Product Details
- Brand Name: imak
- Retail Package: Yes
- Type: Fitted Case
- Function: Anti-knock
- Compatible Brand: xiaomi
- Compatible Xiaomi Model: Redmi Note 4
- Design: Transparent
- Size: 5.5''
- Features: TPU Cover
- Color: Clear
- Material: TPU
- Suit: For Xiaomi Redmi Note 4
- Case Type: Flip TPU
- Sales: Mix Order/Color
- Unit Type: piece
- Package Weight: 0.1kg (0.22lb.)
- Package Size: 25cm x 20cm x 1cm (9.84in x 7.87in x 0.39in)
